FAQs

How long before my order is shipped?

We aim to ship every order out within 1 business day. Orders placed Friday ship out the following Monday. 

Can I cancel my order?

We are happy to cancel any order before it has been shipped. Please reach out to us by email at sales@prettybird.shop

What condition can I expect my purchase to be in?

All items are brand new.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help answer any questions you might have. Please send us an email to sales@prettybird.shop and we will be happy to assist you in any way we can. Be sure to include your order number for a faster reply.